Payment Policy

1. Accepted Payment Methods

We accept the following secure payment methods:

• Visa
• Mastercard
• American Express (AMEX)
• JCB
• Discover
• Diners Club

All payments are processed through secure third-party payment gateways to ensure transaction safety.

2. Payment Currency

All prices on our website are displayed in USD (US Dollars).
Your payment provider may apply currency conversion fees depending on your location and bank policy.

3. Payment Security

We use industry-standard encryption and secure payment processing systems to protect your personal and financial information.
We do not store or have access to your full credit card details at any time.

4. Order Confirmation

Once your payment is successfully completed:

• You will receive an order confirmation email
• Your order will be reviewed and processed within 1–2 business days
• If payment fails, the order will not be processed

5. Payment Authorization

When you place an order, your payment method may be authorized immediately.
Funds will only be captured once the order is confirmed and accepted.

6. Failed or Declined Payments

Payments may fail due to:

• Insufficient funds
• Incorrect billing information
• Bank restrictions or fraud prevention systems

If your payment is declined, please try another payment method or contact your bank.

7. Refunds

If a refund is approved (e.g., cancellation or return):

• Refunds will be issued to the original payment method
• Processing time is 1–3 business days after approval

Bank processing times may vary depending on your financial institution.

8. Fraud Prevention

We reserve the right to cancel or hold orders suspected of fraudulent activity or unauthorized transactions.

9. Contact Us

For any payment-related questions, please contact:

Mailing address: 188 W Randolph St #1511，Chicago， IL 60601, United States
E-mail: care@zontrivaria.com
Phone: +1 (312) 473-3548
Customer service hours: Monday to Friday, 9:00 AM – 12:30 PM and 2:00 PM – 5:00 PM (EST)