FAQ
1. What products do you offer?
We offer a wide range of modern home furniture, including living room, bedroom, kitchen & dining, bar, outdoor, entryway furniture, and storage solutions.
2. Where do you ship to?
We currently ship only within the United States.
3. How long does delivery take?
Delivery typically takes 7–10 business days after the order has been shipped.
4. How long is order processing time?
Orders are usually processed within 1–2 business days before shipment.
5. How much is shipping?
- Orders $159.99 and above: Free shipping
- Orders below $159.99: $10.99 shipping fee
6. Can I cancel my order?
Orders can be cancelled within a short period before processing begins. Once the order is processed or shipped, it cannot be cancelled.
7. Can I return or exchange an item?
Yes. We offer a 14-day return and exchange policy. Items must be unused and in original packaging.
8. When will I receive my refund?
Approved refunds are processed within 1–3 business days.
9. What payment methods do you accept?
We accept:
Visa, Mastercard, American Express, JCB, Discover, and Diners Club.
10. How can I track my order?
Once your order ships, you will receive a tracking number via email.
11. What should I do if my item is damaged?
Please contact us immediately with your order details. We will provide a replacement or refund after verification.